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Maintenance and repairs
Plumbing repairs and maintenance in Wellington
Leaks, dripping taps, blocked toilets, burst pipes, low water pressure and hot water problems, for homes and businesses. Charged by the hour at $95, with emergency call-outs 24 hours a day.
Common jobs
What people usually call us about
Leaking or dripping taps
Usually a washer or cartridge. Most are sorted inside the first hour.
Running or blocked toilets
Cistern parts replaced, or the waste cleared if it goes further than the pan.
No hot water
Element, thermostat or valve first. We only recommend a new cylinder if it is genuinely needed.
Low water pressure
Often a partly closed valve, blocked aerator or failing pressure reducing valve.
Burst or leaking pipes
Turn the water off at your toby and call us. This is emergency work, any hour.
Scheduled maintenance
Routine inspections for commercial sites, so the small things do not become a shutdown.
Before you call
Three things worth doing first
Find your toby
The mains shut-off, usually a small covered valve near the boundary. Knowing where it is turns a flood into a puddle.
Isolate if you can
Most toilets and basins have their own small valve underneath. Closing that stops the leak without cutting water to the whole house.
Take a photo
Send it with your enquiry. It often tells us which parts to bring, which saves a second trip and an hour on your invoice.
Who turns up
You deal with the person doing the work
We are a small local team, so you deal directly with us from the first phone call to the finished job. We turn up when we say we will, keep you informed, and leave your place clean.
"We used Ben for a bathroom renovation. The communication was excellent and he delivered the project on time and within budget."
Jason, Wellington
What it costs
Our repair rates, on the page
Repairs and maintenance are charged hourly, with a one hour minimum and 15 minute increments after that. No downloads and no guessing at what an hour costs. Looking for a fixed price to swap out a tap or toilet? Send us a quick photo with your enquiry, and we can usually give you an upfront quote before we book it in.
Price guide
All prices exclude GST
Plumbing and drainlaying labour
Minimum one hour, then 15 minute increments
$95 per hour
Gasfitting labour
Minimum one hour, then 15 minute increments
$110 per hour
1.7-tonne digger and operator
For excavation and drainage work
$115 per hour
3-tonne truck hire
Charged by the day
$250 per day
Travel, Zone 1
Wellington City, Porirua, Lower Hutt
$30 per job
Travel, Zone 2
Wainuiomata, Eastbourne, Upper Hutt, Pukerua Bay, Kapiti Coast
$40 per job
Sundries
Small items such as washers and sealant
$10 to $15 per job
After hours and public holidays
Outside Mon to Fri, 7:30am to 4:30pm. Quoted on the circumstances
Additional charges
Written quotes
For any job, on request
Free
FAQs
Questions we get asked about repairs
How soon can you get to a repair?
Non-urgent repairs are usually booked within a few working days. Anything leaking or flooding is treated as an emergency and we come as soon as we can, any hour.
How long does the work usually take?
Most repairs, a leaking tap, a running toilet or a failed mixer, are done inside an hour. Anything that turns out to be behind a wall or under a floor we will re-quote before carrying on, rather than letting the hours run.
Is it worth repairing an old tap or toilet, or should it be replaced?
If parts are still available and the body is sound, a repair is usually the cheaper option and we will say so. Once a fixture is out of production, or the same item has been repaired more than once, replacing it costs less over time than paying the call-out again.
How long should fixtures and pipework last?
Tap and mixer cartridges typically last 10 to 15 years, toilet inlet and flush valves around 8 to 12, and copper pipework decades. Older galvanised pipe is the usual exception and often needs replacing rather than patching once it starts leaking.
What do you need me to do before you arrive?
Clear access to the work area and to the cupboard under the sink or vanity, and if you know where your toby is, point us at it so we can shut the water off quickly. If a pet needs shutting away, that helps too. Nothing else is needed, we bring our own gear and parts.
Can you take on scheduled maintenance for a site?
Yes. Routine inspections catch small leaks, valve failures and wear before they turn into costly emergency call-outs. We can set up regular maintenance schedules for commercial sites and look after annual servicing for commercial hot water systems.
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Need a plumber in Wellington?
Tell us what is going on and we will come back the same working day with a clear next step.